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Thread: private messages

  1. #1
    NSRA member Blackpopracing's Avatar
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    private messages

    I can access the forum but if I try to access my messages or try to send any messages i only get the attached page coming up - can the tech guys offer a fix???
    Name:  Untitled.jpg
Views: 300
Size:  225.2 KB

  2. #2
    Moderator jsf55's Avatar
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    No idea Mark it must be a firefox issue ? Can you not access it through your mobile as a fix for now ?

    Sent from my SM-A515F using NSRA mobile app

  3. #3
    NSRA member Captain Scarlet's Avatar
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    Got three browsers installed,i just tried Firefox for you and got my messages up all as normal,i didn't try to send PM though,maybe its a settings or device issue

  4. #4
    NSRA member MisteR Tee's Avatar
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    I use Firefox too & my messages come through fine.
    MisteR Tee
    Ah, Nostalgia, it ain't what it used to be!

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  5. #5
    NSRA member Blackpopracing's Avatar
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    Hmmm...works on works PC - maybe it's a VPN issue on my home laptop?
    Does the site work with adblockers running?

  6. #6
    Moderator jsf55's Avatar
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    Mines got an adblocker on windows 10 and it's fine. Remember the NSRA site is ad free unlike others.

    Sent from my SM-A515F using NSRA mobile app

  7. #7
    NSRA member Blackpopracing's Avatar
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    Very odd then??
    Both home & work units are running windows 10 Pro and the same anti virus/vpn. Both using Firefox as well.

  8. #8
    Admin IanT's Avatar
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    I just tested Private Messaging on Chrome, Firefox and Edge - no problems.

    No other reports of difficulties on any browser, so I would suspect some setting specific to your Firefox or your device.

    In Firefox, possibly something to do with Tracking Settings, pop-up blockers, add-on, themes, privacy & security settings...

    Your screenshot suggests a CSS file hasn't been loaded, so you get a list of text links instead of a tidily formatted page.
    Take a look at the 'chosen solutions' on these pages:
    https://support.mozilla.org/gl/questions/1332943
    and https://support.mozilla.org/en-US/questions/1297287
    IanT (°||°)
    "that Plymouth had a Hemi with a Torqueflite"

  9. #9
    NSRA member Blackpopracing's Avatar
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    Ian,

    I've disabled all add-ons in Firefox and I still get the same result? I clear all cache files on exit every time I close my browser.

    I tried logging in with Microsoft Edge - but that refuses to log me in at all - even though the username & password is exactly the same as the firefox one that does log in ok???

  10. #10
    NSRA member Blackpopracing's Avatar
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    Ian,

    Dont know if this help you?
    Name:  Untitled.jpg
Views: 209
Size:  86.8 KB

  11. #11
    NSRA member Blackpopracing's Avatar
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    I've even opened firefox in troubleshooting mode where everything is stripped back and I still get the same issues?
    This is the only website I have trouble with.

  12. #12
    Moderator jsf55's Avatar
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    What opens when you click on inbox ?

  13. #13
    NSRA member Blackpopracing's Avatar
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    The white page above John.

    Really annoying - I cannot log in on my tablet or my phone - both using the username & password that works fine on laptop but is rejected on the phone or tablet >

    I have a PM from someone but I just cannot access it.

  14. #14
    Moderator jsf55's Avatar
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    Can you roll back or upload an older version of firefox too see if it's a compatability error with an updaye ? It worked before server change ok ?

    Sent from my SM-A515F using NSRA mobile app

  15. #15
    NSRA member Blackpopracing's Avatar
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    I dont think that's possible John.

    I can see my messages on the works PC though??
    Still does not answer the phone/tablet logging in issue though.

    There is obviously a setting somewhere in my laptop which is preventing the pages loading properly - but this is the only site with those issues.

  16. #16
    Moderator jsf55's Avatar
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    You runnig a VPN at home but not at work ?

    Sent from my SM-A515F using NSRA mobile app

  17. #17
    NSRA member Blackpopracing's Avatar
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    I've got the VPN switched off at home at present -it's only the McAfee one - not a proper one.

    Edit,

    As a test I just switched on the VPN at work - I can still read PM's on the work PC?
    Last edited by Blackpopracing; 09-09-22 at 02:10 PM.

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